ICM-DEFI

FAQ

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To credit an account:
- Go to Cashier section (https://icmdefi.com/deposit )
- Click "deposit";
- Follow the instructions of the payment system.
To fund your trading account, cryptocurrencies use Bitcoin, Ethereum, Tether, Litecoin, Bitcoin Cash, Ripple.

How to withdraw funds from a trading account?

Withdrawals are made via 6 wallet ports. The minimum withdrawal amount is 20 USD. You can check the minimum amount for withdrawals in your country with our support service [email protected] .

Can I withdraw funds from the demo account?

Funds cannot be withdrawn from the demo account. The demo account is intended solely for training to trade.

Can I withdraw from my account money that I deposited before even though I haven't started trading?

Yes, it is possible. However, if you deposit money into your account and decide to withdraw before your trading turnover (the sum of all transactions), the withdrawal fee will be 5%.

What is the time period for the consideration of a withdrawal request?

Requests for withdrawals are reviewed on business days and the average time is 24 hours. The maximum time period is 3 business days following the day the request was submitted.

Where can I check the status of a withdrawal request?

Open withdrawal requests are accessible in "Cashier" -> Withdraw funds Completed applications can be seen in the section "Cashier" -> History of operations In the event a request is rejected, it will disappear from the "Withdraw funds" section and a notification will be sent to you via email with the reason for the rejection. After eliminating the cause, you can re-create the request.

Do I need to provide any documents to withdraw funds?​

The security service may request a scanned image or digital photo of the first page of your passport, as well as additional documents (a photo of your bank card, a photo of you holding your passport open in your hand, a screenshot of your electronic wallet) to make sure that the credentials and documents belong to the account holder.

Do I have to pay taxes on this income?​

ICM is not a tax agent for its clients. The calculation and payment of income tax is to be done by you independently on the basis of the legislative norms of the country of which you are a citizen.